Reasons I've been given for not doing business documentation:
- I know what I'm doing / People in this role know what to do
- We do this all the time, so it's not worth documenting
- We do this very infrequently, so it's not worth documenting
- I can choose to cut corners and do the job quicker
- I don't have time today
- It's too complex to document
- It's too risky to let anybody else do this
- We don't need that bureaucracy!
In my mind these all translate as "Keys of the Kingdom" excuses, meaning "If other people know how to do this, then my opportunities for being a hero are reduced ... or my chances of being replaced are increased."
As Production Manager in a factory and later an Operations & Support Manager for a software company, I had to delegate. I had teams of people working for me and needed to remain accountable for processes and, in the factory, health and safety.
- What kind of business is this for?
- Any business: from solopreneur upwards.
- Who is it for?
- For solo entrepreneurs and managers in any size business.
- Why attend?
- Understand the different types of documentation. Gain insight into frameworks which help create better documentation.
- Business benefits
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- Avoid repeating mistakes and consequently spending time fixing them
- De-skill tasks and reduce training time
- Standardise processes within the team and from time to time
- Avoid "Keys of the Kingdom" risks
- Venue
- Sherlock's Bar (Opens a new window), 17 Clarendon Rd, Southsea, Hampshire PO5 2ED.
Attendees will be sat at distanced tables in accordance with the bar's Covid-19 review.
Due to licencing requirements during Covid-19, there is a strict limit of eight attendees in addition to the presenter and other staff. - Date
- Tuesday 22nd September.
The event may be postponed, cancelled or the number of places restricted under the following circumstances:- illness within the presenter or venue staff households;
- additional licence conditions set by Portsmouth City Council.
- the venue being returned to "Stage Three" of the roadmap.
- Time
- 10AM - 11AM.
- Covid-19 Risk Assessment
- This coronavirus is a genuine and on-going risk to human health, with potentially lethal consequences.
This assessment follows government guidance on performances (Opens a new window) [accessed on 21 August] for Stage Four.
The following moderate the risks in line with the guidance:- The event (performance) is being held at a venue that has been assessed for Covid-19 risk.
- Attendees (the audience) are required to sanitise their hands on entry to the venue.
- The event (performance) will be postponed if there is illness within the presenter (performer) or venue staff households.
- The presenter (performer) will be wearing a covering over their nose and mouth while presenting.
- Attendee (the audience's) two contact details shall be verified in advance. Registrants are required to agree that these contact details may be shared with NHS Contact Tracing (Opens a new window).
- Registration (the audience) is limited to eight attendees.
- Costs
- The presentation is free to attend, but booking is required to control numbers in accordance with the risk assessment.
A payment of £10 to the venue on the day is to cover refreshments and cleansing. - Booking and Waiting List
- On-line at www.eventbrite.co.uk (Opens a new window) until midday on Monday 21st September.
If you're interested in being informed of future dates, for other presentationa or workshops, please write to enquiries@esm.solutions. - Next Steps
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- Half-day workshop
- One-on-one mentoring
- Consultancy